Refund Policy
Last updated: 21 March 2026
1. Eligibility
Eligible users can request a refund within 7 days from initial payment if the service does not function as described.
2. Non-Eligible Cases
- Delays caused by third-party platform downtime.
- Incorrect credentials or invalid profile information provided by user.
- Requests made beyond the eligible refund window.
3. Process
Send refund requests to webnexalabs@gmail.com with your registered email and payment reference.
4. Refund Timeline
Approved refunds are initiated to the original payment method and may take 5-10 business days depending on payment provider timelines.